TERMS AND CONDITIONS

Terms and Conditions for Tim Brandenburg Last Updated: January 20, 2025

  1. Introduction

These Terms and Conditions ("Terms") govern your use of services provided by Tim Brandenburg ("we," "us," "our"), including YouTube creator coaching services, website (timbrandenburg.com), and related services.

  1. Service Description

2.1 YouTube Creator Coaching Program Our service includes:

  • Weekly 1:1 coaching sessions

  • Video performance audits

  • WhatsApp support

  • Access to Discord community

  • Resources and materials

  • Total commitment: 6+ hours monthly

2.2 Program Duration and Payment

  • 3-month minimum commitment

  • Full payment required upfront (€1,497) or via the agreed payment plan discussed otherwise via email.

  • Payment processed via Stripe

  • All prices are in USD unless otherwise stated

2.3 Money-Back Guarantee

  • 100% money-back guarantee within first 6 weeks

  • Refund must be requested in writing

  • Refund processing time: up to 14 business days

  1. User Obligations

3.1 You agree to:

  • Provide accurate information

  • Attend scheduled sessions on time

  • Give 24-hour notice for cancellations

  • Use services for legitimate business purposes

  • Maintain professional conduct

  • Respect intellectual property rights

3.2 You must not:

  • Share access to coaching sessions

  • Record sessions without permission

  • Redistribute coaching materials

  • Harass or abuse staff or community members

  1. Service Delivery

4.1 Coaching Sessions

  • Delivered via Zoom/Google Meet

  • Rescheduling requires 24-hour notice

  • Missed sessions without notice are forfeited

  • Recording of sessions for quality purposes

4.2 Communication

  • Primary communication via email and WhatsApp

  • Response time: within 24 business hours

  • WhatsApp support during business hours only

  • Emergency contact procedures provided separately

  1. Intellectual Property

5.1 Our Content

  • All materials, methods, and resources remain our property

  • Limited license granted for personal use only

  • No reproduction or distribution permitted

  • Brand and trademark rights reserved

5.2 Your Content

  • You retain rights to your YouTube content

  • Permission granted to use for case studies (with consent)

  • Testimonials may be used for marketing

  1. Liability and Disclaimers

6.1 Service Warranty

  • Services provided "as is"

  • No guarantee of specific results

  • Success depends on implementation

6.2 Limitation of Liability

  • Maximum liability limited to service fees paid

  • Not liable for indirect or consequential damages

  • Force majeure conditions apply

  1. Privacy and Data Protection

7.1 Data Collection

  • Governed by our Privacy Policy

  • GDPR compliance for EU clients

  • Data processing agreement available on request

7.2 Confidentiality

  • Client information kept confidential

  • Exception: legal requirements or written permission

  • Aggregate data may be used for research

  1. Termination

8.1 By Us

  • Immediate for Terms violation

  • 30 days notice otherwise

  • Refund policy applies where relevant

8.2 By You

  • After minimum commitment period

  • Written notice required

  • No refunds for partial months

  1. Changes to Terms

  • Right to modify Terms reserved

  • Notice provided for material changes

  • Continued use implies acceptance

  1. Dispute Resolution

  • Governed by Dutch law

  • Courts of the Netherlands have jurisdiction

  • Mediation before litigation required

  1. Contact Information

Tim Brandenburg
Address: Lindenhoeveweg 41, 1096 DT, Amsterdam, Noord-Holland, The Netherlands
Email: tim@timbrandenburg.com
tel: +31634045456
KvK: 92026818
BTW-ID (Tax id): NL004931969B37

  1. Severability

If any provision is found invalid, remaining Terms stay in effect.

  1. Entire Agreement

These Terms constitute the entire agreement between parties.

By using our services, you acknowledge reading and agreeing to these Terms.